Go Back   Codemasters Forums > Codemasters Community > The Workshop
Sign In
Register on CodeM

The Workshop Discuss technical computer topics, ask for help, offer help! Not just for Codemasters games.

Reply
 
LinkBack Thread Tools Display Modes
Old 24-07-2008, 03:43 PM   #1 (permalink)
Junior Member
 
Join Date: Jul 2008
Location: Colombia
Posts: 3
Unhappy disconnect frecuently =(=(

hi!!!
im new and i have beeing playing like 2 days but when im logged on i can play like 5 or 6 minuts and then the server disconnect..it say like, the server connection has ended
what can i do¿?¿?

sorry my bad english
juangrunge is offline   Reply With Quote
Old 25-07-2008, 08:29 AM   #2 (permalink)
Director, Community Relations
 
Satine's Avatar
 
Join Date: Dec 2003
Location: Near Codemasters HQ, UK.
Posts: 10,409
A COG representative has posted in this thread

Hi there,

Could you tell us which game you are having problems with please?

Thanks,
__________________
Satine.
*****

Director, Community Relations
Community blog: www.maycontaingamers.com
Follow me on Twitter


Sign up for the Jumpgate Beta now!
Try LOTRO FREE for 14 days.
Try the DDO free trial.


To make a complaint about in-game customer support, please write to:
lotro.gmreport@codemasters.com - LOTRO
ddo.gmreport@codemasters.com - DDO
Satine is offline   Reply With Quote
Old 25-07-2008, 01:19 PM   #3 (permalink)
Junior Member
 
Join Date: Jul 2008
Location: Colombia
Posts: 3
Default archlord

lol yes sorry!
i play archlord
juangrunge is offline   Reply With Quote
Old 25-07-2008, 01:34 PM   #4 (permalink)
Community Liaison

Follow Me: Twitter
 
Dnote's Avatar
 
Join Date: Apr 2008
Location: United Kingdom
Posts: 4,649
A COG representative has posted in this thread

Hi,

If you're having problems connecting to the game you can contact our Technical Support team at custservice AT codemasters.com for some assistance or check out the ArchLord forums, http://community.codemasters.com/for...play.php?f=600
__________________
Dnote

Read the community team blog at: http://www.maycontaingamers.com/
Follow me on Twitter: http://twitter.com/Dnote_CM

In-Game Support - http://www.coghelp.com/
Billing & Account Support - https://cogaccounts.codemasters.com/billing-support.php

Dnote is offline   Reply With Quote
Old 25-07-2008, 09:00 PM   #5 (permalink)
Junior Member
 
Join Date: Jul 2008
Location: Colombia
Posts: 3
Default doesnt work

no sorry i cant find some thign that help me in the forums...
look i played shaiya too and i used to have the same problem.
they told me that i had to do the next thing:

1.Cannot connect to Login Server
Check that the server is not down for maintenance, here: http://shaiya.aeriagames.com
Try flushing your DNS. As administrator, in command prompt type:
ipconfig /flushDNS

2. A third-party firewall may be blocking your connection. To test make sure you have Windows Firewall enabled, and disable any others. If it turns out to be the cause then usually it would just mean that the third-party firewall needs to be configured to play Shaiya. Make sure that the required applications are added to the program exceptions, and if that doesn't work, try also adding the required forwarded ports.
Add Shaiya Game Ports to your Firewall
If after trying after a few hours nothing helps:
Forward the following ports on first your software firewalls, and if that doesn't work try adding them to your router firewall.

30800 - TCP
30810 - TCP

well i do some thing for archlord too but didnt work....and other things are:

FTP to Shaiya Patch Server via cmd
Open command prompt (cmd) and type:

ftp shaiya.patch.aeriagames.com
user: anonymous
password: test@test.com
ftp> ls
ftp> bye
If you saw the "UpdateVersion.ini" and patch directory, then you can connect to an update server.

-this was the stuff that really help me in shaiya..i do it and no problems i had when i played shaiya.

maybe u guys have something like the same as this to help me...is exactly the same problem that i had with shaiya...but well i dont know how to resolve it if it is maybe in cmd program.
thnx for all
juangrunge is offline   Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT. The time now is 12:51 PM.


Powered by vBulletin®
Copyright ©2000 - 2010, Jelsoft Enterprises Ltd.