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GRID - Tech Support Can't get the game to work? Please post here, providing as much information as possible for help from the community

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Old 29-05-2008, 08:19 PM   #41
RichardW
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I've got this problem and there are plenty of reports of the same thing on other forums, at times the game is unplayable.

will try the various suggestions here and post back but from what I've seen elsewhere they dont fix the problem.
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Old 29-05-2008, 08:24 PM   #42
joffa
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the only one that seems to work is to move your profile and game save to a memory card and totally disconnect the HDD.

its worked for most people who have the issue but the only problem is that most peopel wont have a memory card as we all have HDD.

an official response from Codies would be good !!!!!!
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Old 29-05-2008, 08:28 PM   #43
RichardW
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Quote:
Originally Posted by joffa
the only one that seems to work is to move your profile and game save to a memory card and totally disconnect the HDD.
but presume that means no replays?
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Old 29-05-2008, 08:42 PM   #44
joffa
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Quote:
Originally Posted by RichardW
but presume that means no replays?
yea thats right there is no replaysw if you dont have the HDD connected but at least you can still play the game. afterall we bought the disc to paly the game not watch the replays. replays are a secondry bonus that i personally can do without if i get the game running ok.

what would be more important is an official word from Codies !!!!!!!
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Old 29-05-2008, 08:48 PM   #45
RichardW
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Quote:
Originally Posted by joffa
yea thats right there is no replaysw if you dont have the HDD connected but at least you can still play the game. afterall we bought the disc to paly the game not watch the replays. replays are a secondry bonus that i personally can do without if i get the game running ok.
guess so, but the replays are a big part of the game for me & seems like a big (& widespread) problem to miss.....
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Old 29-05-2008, 09:34 PM   #46
joffa
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Quote:
Originally Posted by RichardW
guess so, but the replays are a big part of the game for me & seems like a big (& widespread) problem to miss.....
true but what can we do ???

its a choice between play the game fine but with no replays with XBL profile and game saves from a memory card or put up with the freezes ingame and view your stuttery replays. i know which one i will choose for now.

like i said before what is needed is an official response from Codies to tell us the following :-

A. what the problem is/related to.

B. official temporary solution to the issue.

C. if its going to be patched and if so when ?????

Uncle Chewy was quick enough to ask the first of us who reported the issue to do some testing and asked questions relating to the issue but we have had no response back as to how to fix the problem.

if you ask the public to test things at least answer them !!!!!
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Old 29-05-2008, 10:01 PM   #47
ArmouredShadow
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guys, ive just played for a couple of hours online and had no problems. this problem must be linked to the replays in the single player
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Old 29-05-2008, 10:30 PM   #48
Uncle Chewy
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Quote:
Originally Posted by ArmouredShadow
guys, ive just played for a couple of hours online and had no problems. this problem must be linked to the replays in the single player
We're close to getting to the root of the problem and we will be including a fix and a backup workaround option (just in case) in our forthcoming patch due within the next few weeks or sooner. We think the issue is due to specific drive hardware, possibly with bad blocks /sectors.

The best temporary measure is to copy your gamertag to a mem card, remove the hard drive and run the game that way. Replays and caching will be disabled, though instant replay will still work as this caches to memory.

I hope this helps in the short term.
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Old 29-05-2008, 10:35 PM   #49
joffa
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Quote:
Originally Posted by Uncle Chewy
We're close to getting to the root of the problem and we will be including a fix and a backup workaround option (just in case) in our forthcoming patch due within the next few weeks or sooner. We think the issue is due to specific drive hardware, possibly with bad blocks /sectors.

The best temporary measure is to copy your gamertag to a mem card, remove the hard drive and run the game that way. Replays and caching will be disabled, though instant replay will still work as this caches to memory.

I hope this helps in the short term.
thank you for an update on that it is much appreciated.

im just curious have you guys managed to recreate the issue at Codies or are you working on what information you have from the public ??
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Old 30-05-2008, 06:38 AM   #50
English Bob
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Also having the same problems, as bad as that YouTube video.

Done all the usual silly things like the HDD cache clear bobbins and it makes no difference.

Its an 360 Arcade with 20GB HDD attached with about 8GB free.

In its current state the game is totally unplayable.
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